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Frequently Asked Questions

How do I request a free evaluation?

Call us on 08445 858 252 or send us a message and we’ll discuss the issue with you and arrange a swift appointment for you to drop off your Mac or storage device. We’ll inspect it and report back within 24-48 hours. From there we can decide the best course of action to recover your files. We don’t charge you a penny for this service – you’re likely to be charged if you go elsewhere…  with us, “free” means free!

How long does it take to recover my data?

The turnaround for most Apple Mac data recovery projects we undertake is 1-2 days however in some more problematic or difficult cases you might have to wait up to 5 days. But don’t worry, we’ll keep you updated every step of the way and will answer any question you have.

How much will you charge me for data recovery?

We charge a fraction of what other Mac data recovery services charge in the UK.

Depending on the amount of technician time involved you can normally expect to pay between £95 and £295

Our free evaluation will determine the exact cost s you will know the exact cost before you approve.

Out ethos is trust and transparency so we won’t add to the headache of data loss for our clients…

How will I get my data back?

We can transfer the recovered data to any device of your choosing. However, if you prefer, we can provide hard drives, solid state drives and other media on demand.

What is your success rate?

According to recent Apple Mac Data Recovery projects performed by us reports suggest a success percentage of 96.5%. This is due to us devising special software, hardware and techniques to provide improvements over the competition. In fact many recovery services in London use us to recover data when they can’t!

How do I contact you?

We’re available to discuss your specific Apple Mac data recovery requirements by phone :

08445 858 252 

You can also get in touch by using our contact messaging form: